Can’t you use bKash after SIM replacement or mobile network change? Here I described why you are facing this problem and how to activate your bKash account again after replacement or changing the network of SIM.
For any reason, that may be your SIM was lost or damaged. So you have replaced your SIM. After SIM replacement, you can not log in to your bKash account or App. Let’s know how to solve it.
How to Activate bKash Account after SIM Replacement
To activate your bKash account after SIM replacement, wait 1 day or 24 hours with patience. bKash server takes a maximum of 24 hours to refresh the new SIM card IMSI number and activate your account. If your bKash account does not work after 24 hours, contact bKash helpline 16247 or bKash Chat support.
Let’s first try to know why this problem happens.
Why bKash account doesn’t work just after SIM replacement
Before knowing the direct answer to this question, you should know how SIM card works. You may know there is 2 information in a SIM card. The first is your mobile number and the second is your SIM card serial number which is called IMSI number. This IMSI number is paired with your mobile number.
When your SIM card is replaced, a new SIM card IMSI number is paired with your mobile number. Then your phone number works with the new Card.
When you replaced the SIM, your SIM IMSI number, that is, the serial number of the SIM, changed. And as a result, it takes 1 day to refresh again. So, bKash SIM you were using was working properly before the replacement, but after the replacement, the SIM is no longer working.
bKash account doesn’t work just after SIM replacement because bKash needs 1 day to refresh the new SIM card IMSI number. Normally bKash refreshes SIM information daily. So after changing your SIM card, it takes a maximum of 24 hours to refresh the new SIM IMSI information.
How to Activate bKash Account after Network Change
To activate your bKash account after the network change, dial *247# and go to My bKash option. Then select Update MNP Info and select your new Mobile Operator from the list. Put bKash PIN number to confirm. You’ll get a successful notification of information updates.
To update your network change or MNP information, follow the steps below:
- Dial *247# from your bKash mobile number
- Reply with 9 to select My bKash
- Reply with 6 to select MPN Info
- Select the new Mobile Network that is currently active.
Hope this post helped you solve bKash account login problem after SIM replacement or Network change. For this type of helpful tips and tricks keep visiting moneyans.com regularly.
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